Techaholic warranty covers any faults that occur in the first 6 or 12 months from date of shipping. Please refer to the item description to verify the length of warranty offered. This excludes faults caused by the way the device is treated and/or used by the customer. If your product ordered has a product code or description with [12M] this product has a 12 month warranty period, likewise if your product has a [6M] in the description or product code it comes with a 6 month warranty.
Products are not expected to be indestructible; use of a smartphone can affect its durability. The Techaholic warranty will not apply in the below instances:
Apple and Google (Android) devices may have an account lock (either iCloud or Google Account) and until this is removed, we are unable to access the device to process the device for warranty.
Our Sales Support Team will notify you if a device is locked and if the device remains locked after 5 days, the product will be returned to you and a $20 Administration fee will apply.